Privacy Policy

We collect personal information that you voluntarily provide when you:

• Submit a quote request or contact form through our website

• Contact us via email, phone, or WhatsApp

• Subscribe to product updates or newsletters

The information collected may include your name, company name, email address, phone number, and project requirements. We also collect anonymous analytics data via standard web server logs to improve site performance.

We use the information we collect to:

• Prepare and respond to your quotation requests

• Communicate with you about your enquiries and orders

• Send product updates, industry news, and promotional communications (with your consent)

• Improve our website and product offerings

• Comply with legal and regulatory obligations under UAE law

We do not sell, rent, or share your personal information with third parties for marketing purposes. Email delivery is handled via Resend (SOC 2 compliant) solely for the purpose of responding to your enquiries.

Your data is stored securely using Allied Industrial Solutions F.Z.E's backend infrastructure, hosted on AWS with encryption at rest and in transit. Our database provider maintains SOC 2 Type II certification and implements industry-standard security measures including:

• TLS 1.3 encryption for all data in transit

• AES-256 encryption for data at rest

• Role-based access control (RBAC) and Row-Level Security (RLS)

• Regular security audits and vulnerability assessments

Email communications are transmitted via Resend's secure infrastructure, which is also SOC 2 compliant.

We retain your personal information for up to 24 months from the date of your last interaction with us, unless a longer retention period is required by law or for legitimate business purposes (e.g., ongoing projects, warranty claims, or regulatory compliance).

You may request deletion of your personal data at any time by contacting us. We will process deletion requests within 30 days, subject to any legal obligations that require us to retain certain records.

Under the UAE Federal Decree-Law No. 45 of 2021 (Personal Data Protection Law) and applicable GDPR provisions for EU visitors, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your personal data (right to be forgotten)

• Object to or restrict certain types of data processing

• Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at sales@alliedindsol.com. We will respond to all requests within 30 days.

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Allied Industrial Solutions F.Z.E

License No. 45447, Ajman Free Zone

Office C1-1F-SF4062, Ajman Free Zone C1 Building, Ajman Free Zone, UAE

Email: sales@alliedindsol.com

Website: alliedindsol.com